Director, Client Success

DataServ is looking for a Director, Client Success.  The Director, Client Success is a critical leadership role responsible for satisfaction, retention, engagement and expansion of all clients throughout the client life cycle.  This team is responsible for all aspects of the client relationship after the sale in completed from initialization to user testing, training, go live, roll out and a client lifetime of support, upgrades, cross-selling opportunities, renewals and membership in the DataServ community.  This position is accountable for managing client experiences and ensuring that value is received.

About Us  DataServ is all about simple.  We create simple solutions for automating the world's B2B financial transactions.  Founded in 1994, the company created the world's first FinTech Software as a Service (SaaS) technology. DataServ helps businesses reduce cost and improve accuracy by automating manual processes and documents related to Accounts Payable, Accounts Receivable and Human Resources.  Read more about us at www.dataserv.com.

We Value

• Passion for, responsibility and commitment to the client.
• Leadership through innovation in everything we do.
• Helping others on our team learn and grow into efficient and competent team members.
• Taking the work very seriously, but not taking ourselves too seriously.

About You 

• You're committed. You believe in the "Service" side of SaaS and commit to making clients happy so they stay with DataServ for 10 or more years.
• You're accountable. You understand best practices and want to implement quality work. You do what you say and say what you do.  You deliver results.
• You're a communicator. You can think critically, identify opportunities, and clearly articulate your point of view in a team setting.  You can communicate your work effectively depending on the audience.
• You're conscientious. You can analyze complex problems and present multiple solutions.
• You're a leader: You are comfortable with leading discussions, demonstrating your work, teaching others what you know, learning what you don't.
• You're a little (or a lot) nerdy.You stay up to date on the latest trends, fads, and tools in mathematics, technology, and data visualization.
• You want to make the world a better place. You believe that your work has tremendous potential to make life more rewarding, sustainable, and fulfilling.

Why you should apply at DataServ

• Pay that rewards your contribution and experience and is compared with the market regularly. When the market goes up, so does our pay.
• Great benefits.
• Casual dress.
• Very little "red tape," we only have processes that are necessary.
• Small company atmosphere. You will get to interact with decision makers daily.

If you think you have something special to bring to DataServ, if you get what we're trying to do, and you want to join an exceptionally talented team, apply on-line at www.dataserv.com/careers.  We look forward to receiving your information!

DataServ is an Equal Opportunity Employer/Vet/Disabled 

Current Openings for Director, Client Success Jobs at DataServ Missouri