DataServ
  • 09-Aug-2017 to 30-Nov-2017 (CST)
  • IT
  • St. Louis, MO, USA
  • Salary
  • Part Time

POSITION DESCRIPTION

The Information Technology Operations (ITO) Intern is a part-time position offering 15-20 hours per week.  This position works on diverse internal projects involving upgrading and enhancing the operation and support of our SaaS platform. The ITO Intern also provides help desk support to DataServ employees.  This position reports to the Manager, IT Operations.

The ideal candidate will have one or more of the following:

  • A+ certification
  • Linux+ certification
  • Server+ or MCSA: Windows Server certification
  • Network+ certification
  • Experience with database technologies (SQL Server, Mongo)
  • Experience with scripting (bash, power shell)

RESPONSIBILITIES

  • Responds to and resolves help desk requests
  • Performs system administration tasks
  • Proactively reports issues and communicates status to affected parties regularly; especially when there are roadblocks or successful completion is at risk.
  • Provides documented, thorough, solution alternatives and recommendations on issues and process improvements.
  • Creates and maintains professional documentation of processes and procedures of systems for use by all team members.
  • Interfaces with production support, external clients, vendors, application development, peers and managers to clarify issues, coordinate activities and communicate results.
  • Performs troubleshooting through diagnostic techniques and pertinent questions.

QUALIFICATIONS AND REQUIREMENTS

  • May be working towards an undergraduate or associates degree in Computer Science, Information Technology or related program of study.
  • Understands and implements principles and practices of technical problem solving.
  • Must be able to communicate in technical and non-technical terms depending on audience.
  • Ability and desire to thrive in a team-oriented, fast-paced environment.

 

DataServ is an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

DataServ
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